Shipping Policy

1. Place of shipment
   HADDOCK VERTEXGLOBAL LLC offers worldwide shipping. Specific shipping areas may vary due to policies and logistics company restrictions. Please check if we support shipping to your region before placing an order.
2. Order Processing Time
   Once you have completed your order and paid, we will process your order within 1-3 business days. We will arrange for shipment as soon as possible, but during peak periods or promotions, processing time may be delayed.
3. Shipping Methods
   We work with a number of reliable logistics companies to ensure the safe and timely delivery of orders. Shipping method options include but are not limited to:

Standard Mail
Expedited Mail
International Express Mail
At checkout, you can choose the shipping method that is right for you. Different shipping methods may affect shipping costs and estimated delivery times.

4. Shipping Charges
   Shipping charges will vary depending on your order total, delivery location and the shipping method you choose. During checkout, the system will automatically calculate your shipping cost and display it in the order total.
5. Order Tracking
   Once your order has shipped, we will send you a confirmation email with tracking information. You can use this tracking number to check the shipping status of your package in real time on our logistics partner’s website.
6. Delivery Time
   Domestic Orders: Typically, delivery time for domestic orders is 3-7 business days (may vary by region).
   International Orders: The delivery time for international orders is usually 7-21 business days, depending on the customs and logistics services of the destination country.
7. Shipping Delays
   Although we make every effort to ensure timely shipment, delays may be caused by force majeure factors (such as weather, transportation issues, or customs inspections). If your order does not arrive within the scheduled time, we will contact you promptly with an update.
8. Bundled Shipments
   If you purchase multiple items in the same order, it may be shipped as a bundle. This reduces shipping costs and increases shipping efficiency.
9. Recipient Responsibility
   Please make sure to provide a complete and accurate shipping address, contact phone number and recipient’s name to avoid delays or returns due to incorrect information. HADDOCK VERTEXGLOBAL LLC is not responsible for any problems caused by incorrect recipient information.