HADDOCK VERTEXGLOBAL LLC (“we” or “us” or “company”) takes your privacy seriously and is committed to protecting your personal information. This document describes how we collect, use and protect your information when you visit our website (the “Site”) and its related services. Please read it carefully to ensure that you understand our privacy policy.
- Information we collect
We may collect personal information from you in the following situations:
Account Registration: When you create an account, we collect information such as your name, e-mail address, contact phone number, shipping address and password.
Order Information: When you place an order, we collect information related to the order, including delivery information, payment information and purchase history.
Website Usage Data: We collect data about your interaction with our website through cookies and other technologies, which may include your IP address, browser type, date and time of visit, etc. We may also collect information about you when you visit our website.
- Use of Information
The information we collect will be used for the following purposes:
Processing Orders: To process and manage your orders and to provide you with relevant customer service.
To improve our services: To analyze your purchasing habits and website usage data in order to optimize our products and services.
Communication: To send you information about orders, marketing campaigns, promotions and other communications relating to our services.
Security: To maintain and improve the security of our website to prevent fraud and other inappropriate behavior.
- Sharing of Information
We do not sell your personal information to third parties. We may share your information in the following circumstances:
Service Providers: We may work with trusted third-party service providers to help process orders, payments, logistics, and other services. These third parties may only be used to perform tasks that we have authorized and are subject to this Privacy Policy.
Legal Compliance: We may need to disclose your information if required to do so by law, court order or other legal process.
- Security of Information
We take reasonable technical and administrative measures to protect your personal information from unauthorized access, use or disclosure. Although we take a variety of security measures, Internet transmissions still involve risks and therefore data security cannot be fully guaranteed. - Your rights
You have the right to make requests about our collection and processing of your personal information, including:
Right of access: You can request access to the personal information we hold about you.
Right to rectification: You can ask us to correct your information if it is inaccurate or incomplete.
Right to erasure: You have the right to request the erasure of your personal information in certain circumstances.
To exercise these rights, please contact our customer service team.
- Use of Cookies
Our website uses cookies to improve the user experience. You can manage the use of cookies through your browser settings. If you reject cookies, it may affect your ability to use some of the features of our website. - Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any significant changes to this policy will be announced through our official website. Please review this policy periodically to be aware of our privacy practices.